We believe in building our reputation of success, commitment to service, and expertise by our customer's own words and experiences. With over 21 years of technology and customer service experience we understand the importance of client loyalty.
ProsLink has really impressed us with their
focused and friendly manner in meeting our IT requirements. Having
ProsLink being able to work with our software vendor has made the
entire process of upgrading and improving our computer systems
hassle free. Their expertise, structured approach, and immediate
response have ensured that we always have a stable IT
infrastructure and this has been critical to our success.John C Hurlow - President
Hurlow Wealth Management Group, Inc.
The level of customer service that we
have received from ProsLink has far surpassed that of other
providers. Prior to signing, ProsLink took the time to really
understand our business and as a result we feel confident that we
are receiving the solution that is right for us. The ProsLink
service is efficient, professional and tailored to individual
circumstances. In a competitive market, ProsLink has differentiated
itself through its ability to communicate solutions in
layman’s terms, its rapid response times, and its superior
level of customer service.Charles Webb - President
CallNet Call Center Services, Inc.
We have been using ProsLink since June
of 2001. This system has been a tremendous help and time saving
tool for our office. The staff is very friendly and always helpful.
Anytime that we have had a problem it has been dealt with promptly
and professionally. Even when the problem is on our end, ProsLink
is always willing to help us figure out what the problem is and
what needs to be done to correct it. They are always willing to
listen to our ideas and incorporate them into the program if
possible.Teresa Thomas - Office Administrator
Hamilton County Prosecutor's Office
We've been using the ProsLink team's services
for our network systems and IT development for quite some time. We
rely on them for their expertise and advice and have found them to
be outstandingly service-oriented, able to put solutions in
layman's terms, and to get us the right usable solution in a timely
manner. For us, in an industry where IT solutions are often an
afterthought, their work has helped us to become a more
professional organization with on-hand information, a simple usable
network and improved internal communications.Craig Smith - General Manager
Royal on The Eastside
With many employees on the move from
different offices and locations, it's important that we have a
common area to store standardized documents. Now we are all able to
access the forms we use daily, but most importantly we can store
our individual files securely and safely. Our needs for our own
Windows 2003 server were not great enough to justify the cost, and
now ProsLink has simplified the file storage solution. The whole
experience has been well worth it. As an owner of more than one
business, I do not have a lot of time to deal with constant
technology changes. ProsLink makes sure everything we have is up to
date, standardized, and now backed up, which allows me to run my
businesses without having to worry about the technology.Jim Stafford
Broker Associate with Remax
The Bartholomew County Prosecutor's Office first started using the ProsLink software in 1998. We ran into problems when we first had the system, but with the new upgrades along the way, the system has been running great. Whenever we have had a problem, we would contact ProsLink and they were always very prompt in trying to find the problem and fixing it or contacting our IT support team. This program has not only helped in building our charges, it has helped our Victim Witness Coordinator to have the information needed as it related to victims and witnesses.
Since implementing Real Time, the support has increased immensely. Whenever there is a problem, Theresa Stevens, of ProsLink, is able to log into our computer with our permission and fix the problem. No more struggling to figure out the problem over the phone. ProsLink offers on site training, which is great for a large group. If you have an individual employee, ProsLink offers free training when the employee travels to their location. Overall ProsLink has been a great asset for this office compared to the way this office used to build charges prior to 1998.
Brenda Mijares - Office Manager
Office of the Prosecuting Attorney
Bartholomew County, Indiana
We have been delighted with the service that
we have received from ProsLink. Their emphasis on customer service
and responsiveness, coupled with a thoroughly professional and
competent delivery of their product and service, makes them our
supplier of choice. We look forward to a long and beneficial
relationship with them.Eric Wilson - General Manager
Royal Chevrolet Mazda
