Desktop Support | Technology Outsourcing | Network Services
ProsLink offers a range of IT infrastructure support services for the small and medium enterprise. We can assist in all areas of the support life-cycle from network planning and installation to outsourcing and managed services. We can also provide ongoing support and maintenance with comprehensive Service Level Agreements. Below is a brief overview of the solutions we provide:
| Remote Backup • Secure offsite data storage • 24x7 restore ability • Scalable • High encryption • Numerous restore points • Affordable • Monitored Monitoring • Proactive • Real-time access to data • Monthly analysis report • Client notifications • CPU Utilization • Hard disk usage • Temperature • TCP/IP traffic Network Consulting • Technical audits • Requirement specifications • Feasibility studies • Security analysis • Disaster recovery planning • Email and communications • Remote user solutions • Software compliance • Anti-Virus / Malware Network Deployment • Software and hardware procurement • Firewall configuration • Internet and data connectivity • Server installation and configuration • Desktop imaging and deployment • Active Directory and Group Policy management • Server room cabling and organization • Training Network Support • Onsite and remote support • Network monitoring • Licensing management • Patch management • Backup monitoring and restoration • Hardware / software installation and repair • Vendor management • VPN management Facilities Management • Office layout design • Project management • Capacity planning • Supplier management |
Hosting • Server Colocation • Managed hosting • Off-site disaster recovery • Application hosting • Data redundancy • Web hosting • E-Mail hosting Cabling • Layout and design • New building cabling • Existing building cabling • Cable management • Testing / documentation / labeling • Cleanup and redesign of existing • Maintenance and repair Hardware/Software Sales • Personal computer hardware and software • Server hardware and software • Network hardware • Cable management hardware • Wireless hardware • IP video and telephony hardware • Printing hardware Server Management • Server security audit • 24x7 Monitoring / Maintenance • Backup assurance and restoration • Virus / Spyware defense • Add / Delete users • Security policies • Disk space monitoring • Active directory and group policies • Internet vulnerability scan Help Desk Support • Desktop support • OS / Application installation • Client-to-network connection • VPN troubleshooting • Virus / Spyware defense • Moves / Adds / Changes • Local and network printing • Enterprise-wide updates • Regularly scheduled visits Application Management • Project management • Installations and upgrades • System administration • Change request management • Vendor liaison support • End user training |
If you would like more information on the services we provide or to discuss your individual requirements, please call us today at 1.812.330.0750 or complete our online inquiry form.
