ProsLink offers a range of IT infrastructure support services for the small and medium enterprise.  We can assist in all areas of the support life-cycle from network planning and installation to outsourcing and managed services.  We can also provide ongoing support and maintenance with comprehensive Service Level Agreements.  Below is a brief overview of the solutions we provide:
Information Technology Services
Desktop Support | Technology Outsourcing | Network Services
Help Desk Support
• Desktop support
• OS / Application installation
• Client-to-network connection
• VPN troubleshooting
• Virus / Spyware defense 
• Moves / Adds / Changes
• Local and network printing
• Enterprise-wide updates
• Regularly scheduled visits

Network Support
• Onsite and remote support
• Network monitoring
• Licensing management
• Patch management
• Backup monitoring and restoration
• Hardware / software installation and repair
• Vendor management
• VPN management

Network Consulting
• Technical audits
• Requirement specifications
• Feasibility studies
• Security analysis
• Disaster recovery planning
• Email and communications
• Remote user solutions
• Software compliance
• Anti-Virus / Malware

Hosting
• Server Colocation
• Managed hosting
• Off-site disaster recovery
• Application hosting
• Data redundancy
• Web hosting
• E-Mail hosting
Server Management
• Server security audit
• 24x7 Monitoring / Maintenance
• Backup assurance and restoration
• Virus / Spyware defense 
• Add / Delete users
• Security policies
• Disk space monitoring
• Active directory and group policies
• Internet vulnerability scan

Application Management
• Project management
• Installations and upgrades
• System administration
• Change request management
• Vendor liaison support
• End user training

Facilities Management
• Office layout design
• Project management
• Capacity planning
• Supplier management

Network Deployment
• Software and hardware procurement
• Firewall configuration
• Internet and data connectivity
• Server installation and configuration
• Desktop imaging and deployment
• Active Directory and Group Policy management
• Server room cabling and organization

Content Filtering
• Postini E-Mail Filtering
• Website Filtering
Remote Backup
• Secure offsite data storage
• 24x7 restore ability
• Scalable
• High encryption
• Numerous restore points
• Affordable
• Monitored

Monitoring
• Proactive
• Real-time access to data
• Client notifications
• CPU Utilization
• Hard disk usage
• Temperature
• TCP/IP traffic

Hardware/Software Sales
• Personal computer hardware and software
• Server hardware and software
• Network hardware
• Cable management hardware
• Wireless hardware
• IP video and telephony hardware
• Printing hardware

Structured Cabling
• Layout and design
• New building cabling
• Existing building cabling
• Cable management
• Testing / documentation / labeling
• Cleanup and redesign of existing
• Maintenance and repair
If you would like more information on the services we provide or to discuss your individual requirements, please call us today at 1.812.330.0750 or complete our online inquiry form.
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In the News

date_bg October 2009
ProsLink upgrades Support Services

October Newsletter


date_bg May 2009
ProsLink receives national recognition from Cisco for SmartCare Services

pdf ProsLink Case Study

date_bg April 2009
ProsLink elects Brian Kleber to the board of directors

April Newsletter

date_bg March 2009
ProsLink promotes Patrick Moss to Support Services Manager

date_bg February 2009
ProsLink Business Seminar

date_bg January 2009
Barracuda Link Balancer

date_bg December 2008
December Newsletter

date_bg November 2008
ProsLink hires Ryan Earl as a Network Engineer

date_bg October 2008
October Newsletter

Greek Newsletter

Zimbra Upgrade

date_bg September 2008
Technician Job Opening

September Newsletter

Greek Newsletter

date_bg August 2008
ProsLink hires Daneil Winter as a Computer Engineer

Greek Newsletter 1 & 2

date_bg May 2008
ProsLink becomes Cisco Select Certified Partner

date_bg April 2008
ProsLink hires Jason Carmichael & Troy Tinsley for newly opened Software Engineer positions

date_bg January 2008
ProsLink hires Patrick Moss as a new Microsoft Engineer
Corporate Office
1.812.330.0750
1.800.844.0750
Corporate FAX
1.866.525.1136
Direct Support Line
1.812.245.6005
Support E-Mail
support@proslink.com
Sales & inquiries 
info@proslink.com
Human Resources
hr@proslink.com
ProsLink
201 N Morton St.
Bloomington, IN 47404
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